Hotel Monte Hermana Tokyo

First of all, here's the kudos to the staff and their service during my stay. They did help me to solve a lot of problems I had encountered. Also, the amenities in this hotel was EXCELLENT! They will renew every provided amenities in your room (even the slippers!). This was certainly exceed my expectation for a four-star hotel and it does surpassed a lot of five-star hotels that I had stayed before.

1. Near Tokyo Station (less than 5min walk) and many restaurants along the streets surrounding the hotel; district not as busy as Shinjuku and Shibuya 2. Warm and helpful staff 3. Best sleep with firm but comfortable bed and 2 types of pillows (1 firm for the head and 1 soft) 4. Well appointed room, spacious enough for 3. 5. Aircon, wifi, shower heater, laundry service (2nd floor) all working properly 6. Good, healthy and tasty breakfast food Overall, this hotel offers good value for money.

Three adults stayed in one single room and one twin room. When booking, the availability was marked as "limited," so we assumed that if the hotel was that busy, our rooms might be on different floors. We didn’t make any special requests, but the hotel thoughtfully arranged for our rooms to be next to each other. We arrived at the TEKKO Building via the limousine bus from Haneda Airport. Although we had to roll our large suitcases while walking, the hotel was less than a five-minute walk away, making the journey easy. The front desk is on the second floor, with a lounge in the back that can be used for breakfast or relaxation. Our rooms were on the fifth floor, and the view was blocked by the wall of the neighboring building, meaning there was no scenic view. However, considering that hotels in NYC often have similar surroundings within clusters of buildings, it didn’t bother us. In fact, it was nice not to feel exposed to outside eyes. The room had a modern Japanese aesthetic, featuring a **wooden floor**, **walls and furniture with wood grain accents**, **curtains and lampshades with traditional Japanese patterns**, and **crisp white bed linens**. The **bathroom amenities were well-stocked and of high quality**, which was impressive. - The **hand soap** was a foaming type with a soft, clean fragrance. - The **shampoo** lathered well, and the **conditioner** was creamy, leaving hair smooth and hydrated. - The **body towel** was larger than those provided at other hotels, making it easy to wash thoroughly. The **complimentary amenities at the front desk** were extensive, including: - **Face masks** (two types: night and morning use) - **Cooling foot sheets** (available in two scents) - **Bath salts made with Okinawan sea salt** (these were amazing!) - **Overnight skincare sets** (available from **Sekkisei** and **DHC**) - **Men’s skincare sets** The towels provided were **hand towels and bath towels**, both soft and highly absorbent.

Staff was exceptional. Shimochi-san the parking attendant started our stay off with a friendly smile and a welcoming attitude. She also helped us a lot with directions during out stay. Your Front desk was also very accommodating especially when we had to change rooms on our final day.

We had an absolutely wonderful stay at this hotel and would highly recommend it to anyone looking for comfort, convenience, and exceptional service. The location is perfect — centrally located with easy access to major attractions and public transport, making it an ideal base for exploring the city. The breakfast was another highlight — fresh, delicious, and with a wide variety of options to suit different tastes. The staff were attentive and made sure everything was perfect each morning, which really set a great tone for the day. What really stood out were the thoughtful touches in the room. The hotel provided incredibly soft and comfortable pajamas, which made relaxing after a long day feel extra special. Additionally, the personal care items were high-quality and well-stocked — from premium toiletries to small but thoughtful amenities that made our stay feel truly luxurious. The attention to detail and the care shown by the staff made our stay feel personalized and comfortable. We left feeling refreshed and well taken care of — we can’t wait to return!